The major cause of outages is damage caused by fallen trees.
Restoring power after a major outage is a big job! It involves much more than simply throwing a switch or removing a tree from a line. The main goal is to restore power safely to the greatest number of members in the shortest time possible.
If you are experiencing an unplanned outage, click the Outage Map link. This map shows you which areas and to what extent those areas are affected.
Click here to learn about the steps to restoring power.
You can also sign up for text messages to receive notifications when outages occur.
Although we have state-of-the-art computer software and systems to tell us where the problem is, it doesn’t always alert us to the outage. We may still need your help. . .Call 320-693-3231 day or night to report an outage if you are not signed up to receive outage notifications.